I was waiting in line for a ride at the airport in Dubai. When a cab pulled up, the first thing I noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for me.
He handed me a laminated card and said: 'I'm Abdul, your driver. While I'm loading your bags in the trunk I'd like you to read my mission statement.'
Taken aback, I read the card. It said: Abdul's Mission Statement:
To get my customers to their destination in the quickest, safest and cheapest way possible in a friendly environment.
This blew me away. Especially when I noticed that the inside of the cab matched the outside. Spotlessly clean!
As he slid behind the wheel, Abdul said, 'Would you like a cup of coffee? I have a thermos of regular and one of decaf.'
I said jokingly, 'No, I'd prefer a soft drink.'
Abdul smiled and said, 'No problem.
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