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Thursday, January 12, 2017

Ducks Quack, Eagles Soar

I was waiting in line for a ride at the airport in Dubai. When a cab pulled up, the first thing I noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for me. He handed me a laminated card and said: 'I'm Abdul, your driver. While I'm loading your bags in the trunk I'd like you to read my mission statement.' Taken aback, I read the card. It said: Abdul's Mission Statement: To get my customers to their destination in the quickest, safest and cheapest way possible in a friendly environment. This blew me away. Especially when I noticed that the inside of the cab matched the outside. Spotlessly clean! As he slid behind the wheel, Abdul said, 'Would you like a cup of coffee? I have a thermos of regular and one of decaf.' I said jokingly, 'No, I'd prefer a soft drink.' Abdul smiled and said, 'No problem.

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